One measure of precess performance at Medrad Inc, a US manufacturer and distributor of high tech medical devices and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), was "average time to hire", calculated by the number of days from the day a requisition was opened to fill a position until a person accepted an offer for that position. Medrad compared its performance against a national benchmark compiled from information from a number of sources, including Great P...

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15.4.5 Employee recruitment, retention, succession plans

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