St David’s Healthcare (SDH), a US hospital system and winner of the 2014 Baldrige National Quality Award, set a 60-day goal for filling vacant positions. From a high of 74 days in 2009, SDH achieved 65 days in 2010, 66 days in 2011, 60 days in 2012, 54 days in 2013 and 50 days in 2014. The improvement was due in part to SDH’s electronic HR system, which streamlined requisitions, recruiting and hiring. SDH was named one of Truven Health Analytics top 100 hospitals in 2014....

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15.4.5 Employee recruitment, retention, succession plans

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