Employee satisfaction at a military research and manufacturing facility

The Army Armament Research, Development and Engineering Centre (ARDEC), a US military research and manufacturing facility and winner of the 2007 Malcolm Baldrige National Quality Award (Non Profit Sector), worked hard to create a safe working environment conducive to work in. ARDEC’s measured its performance via a composite of employee survey questions which captured employees' perceptions of Health, Safety, Security, Services and Benefits. Results In 2004 and 2005 indicated ARDEC was achievin...

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.4.6 Work environment, health, safety, ergonomics