From 2011 to 2016, the overall employee satisfaction rate at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, remained consistently high compared to the Press Ganey top 10% score of 4 on a 1 - 5 scale. MHSL recorded scores of 4.30 in…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction

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