General Dynamics Defense Systems is a $200 million-plus defence contractor that encourages open communication within the organisation and its employees. An example General Dynamics' open communication is using a "learning map" that illustrates each department and team role linked to the core objectives. After implementing various communication techniques the results were measured over a two year period from 1999-2001. These results showed the attrition rate of its software engineers dropped from...

BPIR Categories

9.2.4 Communicate objectives/goals & metrics
2.5.1 Communicate policies & strategies

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