BPIR Categories
9.6.2 Manage employee satisfaction9.7.2 Provide mechanisms for internal communication
8.2.1 Leaders communicate with employees
9.10.1 Retain human capital
9.7.1 Encourage employee involvement and feedback
In 2004, the Chicago office of Baker & McKenzie, a large US law firm, faced a turnover rate that was higher than the industry average. Management conducted a series of surveys to determine to find out what the rank and file wanted addressed, listened to what they had to say, and took the following initiatives:…
9.7.2 Provide mechanisms for internal communication
8.2.1 Leaders communicate with employees
9.10.1 Retain human capital
9.7.1 Encourage employee involvement and feedback
9.7.2 Provide mechanisms for internal communication
8.2.1 Leaders communicate with employees
9.10.1 Retain human capital
9.7.1 Encourage employee involvement and feedback