Between 2000 and 2006 inclusive the Singapore Public Utilities Board (SPUB), a statutory water board and winner of the 2008 Singapore Quality Award, increased is employee satisfaction ratings in each of the categories of communication, leadership, career, remuneration and training. 1. 2000 satisfaction results were communication 51%, leadership 59%, career 34%, remuneration 58% and training…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction

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