In 2009, despite the unfavourable economic conditions resulting in additional workload for staff the Singapore Ministry of Manpower (MOM), a government department responsible for manpower policy who won the 2010 Singapore Quality Award for Business Excellence, achieved best-in- class in three categories and ranked top 3 in 11 categories for employee satisfaction amongst 27 Singapore…

BPIR Categories

9.6.2 Manage employee satisfaction
15.4.1 Employee satisfaction/dissatisfaction

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