Employee survey responses at Kindred Mountain Valley (KMV), a US Nursing and Rehabilitation Centre and winner of the 2016 Baldrige National Quality Award, revealed high levels of employee satisfaction with KMV Leadership and Governance. In 2016 96% of employees agreed with the question “"Senior Management has communicated a clear vision for KMV’s future success" compared…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.6.1 Vision/leadership processes

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