Employee satisfaction with Recognition at Memorial Hermann Sugar Land (MHSL) a US Acute Care community hospital and winner of the 2016 Baldrige National Quality Award, was compared to the Press Ganey top decile from 2014 to 2016. MHSL out performed the benchmark each year, and recorded scores of 4.05 compared to the PG benchmark of…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction
15.4.4 Employee performance management/recognition

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