Employee satisfaction with Training (Coaching) at Hill Country Memorial (HCM), a US community hospital and winner of the 2014 Baldrige National Quality Award, achieve above or near to1op 10% ratings. In 2012 and 2013 Employee Satisfaction was rated at 77%, equal to the top 10% rate. In 2014 HCM rated 78% against the top 10%…

BPIR Categories

15.4.2 Employee development & training
15.4.1 Employee satisfaction/dissatisfaction

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