A major plank in securing staff involvement and commitment at the Qian Hu Corporation Limited Singapore, an ornamental fish and accessories company and winner of the 2004 Singapore Quality Award for Management Excellence, was its staff suggestion team, The scheme was championed by the HR Department and encouraged the submission of improvement ideas from all…

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
9.7.1 Encourage employee involvement and feedback

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