As the Employee Suggestion system at FastFrate, a Canadian long haul intermodal transportation company, was extremely complicated and led to confusion and dissatisfaction a new system was adopted that asked specific questions to target specific areas, and allowed for the tracking and rewarding of the best ideas. FastFrate launched an online suggestion box for 400+…

BPIR Categories

8.2.2 Create an environment for empowerment/innovation
9.7.1 Encourage employee involvement and feedback

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