Performance measures at the Singapore Institute of Technical Education (ITE), a pre-employment training provider and winner of the 2005 Singapore Quality Award, showed an upward trend in employee participation rate in the staff suggestion scheme as follows: In 2001 the number of ideas per staff member was 4.1 against a target of 5. In 2002…

BPIR Categories

15.6.13 Innovation, technology & flexibility
9.7.1 Encourage employee involvement and feedback
15.6.3 Design of products, services or processes

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