To enhance employee engagement REI, a US outdoor gear consumer cooperative, used an employee survey. 10 company leaders became survey advocates and suggested and reviewed questions. REI used respondent comments to identify themes not covered in the survey that could be included in the following year. Results were distributed to every department, unit and store each year and departments etc., formed action teams that included part-timers, hourly employees, managers and supervisors. Accountability...

BPIR Categories

9.6.1 Survey/assess employee satisfaction/morale

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.