Medrad Inc a US medical devices manufacturer and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), used a company-wide Great Places to Work (GPTW) survey to assess the engagement and satisfaction of its global workforce. The survey measured three factors and five dimensions and allowed Medrad to benchmark itself aganst the top…

BPIR Categories

9.6.1 Survey/assess employee satisfaction/morale

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