Texas Instruments (TI) uses North American Van Lines (NA) as their primary carrier for employee relocations. Each NA agent is independently owned and operated. This structure allows for the possibility of three separate agents being involved in one relocation. To feed back information about performance to all those involved, an employee survey was developed on the Internet. Information on performance quality is automatically sent to the NA agent(s) and the logistics department at TI. In this way...

BPIR Categories

9.6.1 Survey/assess employee satisfaction/morale
9.3.5 Relocate employees

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