As one measure of employee engagement Kindred Mountain Valley (KMV), a US Nursing and Rehabilitation Centre and winner of the 2016 Baldrige National Quality Award, recorded Employee Survey Response Rates. In 2014, compared to the Nursing Centre Division Northwest District (NWD) Response Rate of 45%, KMV recorded a Response Rate of 80%. In 2015 KMV…

BPIR Categories

15.4.1 Employee satisfaction/dissatisfaction

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