Between 2003 and 2006 Premier Inc, a US healthcare strategic alliance and winner of the 2006 Malcolm Baldrige National Quality Award (Service Sector), maintained a steady employee turnover rate and in three of the four years bettered the national US benchmark. In 2003 the separation rate was 17% against the national benchmark of 19%. In 2004 the rate was 24% against the national benchmark of 20%. In 2005 the rate was 16% against the nation al benchmark of 23%. In 2006 the rate was 15% against t...