K&N Management, a US Owner of Fast Casual Restaurant Chains, achieved a lower than Industry Average Employee Turnover (churn-rate) rate in all Team Member classifications. In 2008 the Production Team turnover rate at K&N was 62.5% compared to the Industry Average of 94%. In 2009 the Production Team turnover rate was 48% compared to the Industry Average of 86%. In 2008 and 2009 the K&N Manager turnover rate was 20% and 18% compared to the Industry Average of 30% and 24% respectively. The Senior L...

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15.4.5 Employee recruitment, retention, succession plans

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