Engaging stakeholders to drive organisational performance
To collectively achieve an emergency ready nation, Senior Management (SM) of the Singapore Civil Defence Force (SCDG), an government agency, utilised many engagement scaffolds and formal opportunities to engage both internal and external stakeholders. Besides dialogues, meetings, and conferences, the Commissioner also personally penned email messages to his staff and visited Departments/Units to engage the…
BPIR Categories
2.2.1 Obtain stakeholder input into strategy formulation
2.5.1 Communicate policies & strategies
9.7.1 Encourage employee involvement and feedback