To coordinate the resources, information, and activities needed to complete business processes, Montgomery County Public Schools (MCPS), a US school system and winner of the 2010 Malcolm Baldrige National Quality Award (Education Sector), designed and implemented a major Enterprise Resource Planning (ERP) process. The management team maintained and constantly reviewed the design requirements, mapped implementation…

BPIR Categories

2.3.1 Identify, plan & map key processes
6.1.1 Plan key production & delivery processes
14.3.2 Implement an improvement approach/method/technique

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