Management of a large US airline realised that a possible pandemic flu or other contagious illness might restrict or even halt air traffic in the event of a perceived outbreak and along with passenger fear of being in an enclosed space, could reduce airline passenger volume to the extent that the airline's ability to survive could be threatened. To mitigate risk the airline interacted with key policy setters, including the Center for Disease Control (CDC), in order to be kept better informed of ...

BPIR Categories

2.5.4 Identify and manage risks
2.2.4 Formulate and review business unit strategy
13.3 Manage government/regulator relationships

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