As a key measure of ethical behaviour St David’s Healthcare (SDH), a US hospital system and winner of the 2014 Baldrige National Quality Award, tracked the percentage of employees who took Code of Conduct training during new employee orientation and for annual refresher training. From 2011 to 2014, against a goal of 100% for each…

BPIR Categories

15.6.17 Ethical behaviour
15.4.2 Employee development & training

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