The Electrolux Plant at Forli, Italy, a manufacturer of built-in cooking appliances, launched a pilot project to evaluate the benefits of the EFQM model. In 2014 Electrolux organised a "Leader for Excellence" workshop, identified 4 mid-term strategic targets and created the stakeholder map for the factory. In 2015 assessor-training was conducted, a strategy roadmap developed and action plans deployed. In 2016: the EFQM submission document was edited and submitted; one team member attended and p...

BPIR Categories

14.3.4 Conduct a business excellence assessment.
2.2.4 Formulate and review business unit strategy

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