BPIR Categories
6.4.2 Implement systems for managing the service14.3.3 Implement an org-wide continuous improvemnt program
2.2.1 Obtain stakeholder input into strategy formulation
In 2000, Stow College, a UK Further Education College, chose the EFQM Business Excellence Model as the main driver for its continuous improvement strategy. The aim of the College was to provide a learning environment in which every student would be provided with the best opportunity to excel and realise their ambitions. The College developed a quality culture, focused on performance, results and targets, and looked for ways of driving improvements in service delivery. Employees took part in work...
14.3.3 Implement an org-wide continuous improvemnt program
2.2.1 Obtain stakeholder input into strategy formulation
14.3.3 Implement an org-wide continuous improvemnt program
2.2.1 Obtain stakeholder input into strategy formulation