European Foundation for Quality Management (EFQM) Excellence Model

The leaders at Ooredoo, a Qatar based international communications company, sought a programme of organisational self-assessment. Following external training and advice, it was agreed that it should be based upon the European Foundation for Quality Management (EFQM) Excellence Model(D and linked assessment tool RADAR@. To implement the EFQM model Ooredoo: 1) Built a structured approach…

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
14.3.4 Conduct a business excellence assessment.