To better understand and improve its nuclear reactor refuelling outage (scheduled shutdown to replace fuel and perform maintenance) process, PPL Corporation, a US electricity producer used XBML methodology. The outage process had involved over 10000 activities and had additional challenges including an aging/aged workforce, regulations and safety controls, poorly defined process, below industry median performance record, and a myriad of contractors, subcontractors, and even sub-subcontractors. T...

BPIR Categories

2.3.1 Identify, plan & map key processes
14.3.2 Implement an improvement approach/method/technique

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