A key workforce requirement at the Charter School of San Diego (CSSD), a US Charter School and winner of the 2015 Baldrige National Quality Award, was to have a meaningful personal development (PD) plan. To meet this need, CSSD enabled workforce members to participate and benefit from attending Altus University trainings. From 2011-2012 to 2014-2015, the percentage of employees who attended a minimum 1 PD each per quarter had increased CSSD benchmarked performance against a 2013-2014 Baldrige...

BPIR Categories

15.4.2 Employee development & training

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