To meet the ISO 9001 requirement for preventive action. Compuware Corporation, a US provider of IT products, services and solutions, introduced the use of Failure Mode and Effects Analysis (FMEA). Within the company Project teams used FMEA to test process design, or solution, during quality planning and quality improvement projects to ensure the process was…

BPIR Categories

3.5.1 Test effectiveness of new/revised products/process
5.5.6 Inspections, tests, process/performance audits
6.4.3 Inspections, tests, process/performance audits

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