When RadioShack, a US based electronics retail chain, changed its fixture design from wood based to metal based fixtures it awarded the business to an Asian vendor to achieve significant cost savings. To manage risks associated of a long-term relationship with a relatively unknown non-US vendor, a cross functional team performed an FMEA. An outsourcing…

BPIR Categories

2.4.2 Create and implement outsourcing strategy
13.1 Develop and manage supplier/customer partnerships
5.2.1 Select suppliers/outsourced contractors
14.3.2 Implement an improvement approach/method/technique

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