Maintaining a high level of operational readiness was important to mission achievement for Singapore’s Civil Defence Force (SCDF). Stringent and well-defined processes and motivated and competent staff, helped SCDF consistently achieve high levels of responsiveness and effectiveness. 99% of all first responder crews were expected to leave the fire station and fire post within a…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.5.1 Performance as a responsible corporate citizen
15.4.7 Employee efficiency/productivity performance

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