To help anticipate future threats and opportunities, Singapore’s Ministry of Manpower (MOM), a government department responsible for manpower policy, identified four key areas to build into its organisational capabilities (Table 3.1.3): 1) Business Analytics - allowed MOM to better manage risks, enhance regulatory compliance and gain valuable customer insights. 2) Futures Thinking - adopting futures…

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2.2.4 Formulate and review business unit strategy
2.5.4 Identify and manage risks

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