Alignment and integration of business operations at Concordia Publishing House, a US religious publisher and winner of the 2011 Malcolm Baldrige National Quality Award, was accomplished via its cascading goal system. Goals and Action Plans were selected by the Leadership Team (LT). Corporate goals flowed down to Division/Department, and Individual goals via Goal Keepers, a…

BPIR Categories

2.5.2 Develop & set organisational goals

Unlock this article and 10,000+ more

To get the most out of our extensive resources, please login or become a member below.

OR
X
X