Medrad Inc, a US manufacturer and distributor of high tech medical devices and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), measured accomplishment of its strategy and action plans via achievement of scorecard goals. Each goal was benchmarked. From 2004 to 2009 Medrad achieved or exceeded the majority of its goals for…

BPIR Categories

15.1.1 Strategy success measures & performance indexes

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