Stellar Solutions, a US aerospace engineering services company and 2017 Baldrige National Quality Award recipient, utilised several governance methods to ensure accountability in key areas of the business. The methods for governing these areas are summarised in the article (see Fig 1.2-1.) Business Ops meetings with the CEO, CFO, President/COO and key members of the…

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8.1.3 Develop and administer governance system
8.1.2 Review the performance of senior leaders

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