Financial goals at K&N Management, a US Owner of Fast Casual Restaurant Chains, were clearly outlined and communicated to GMs through food cost analysis and labour analysis and K&N closely monitored its two biggest costs, food cost and labour cost. Between 2002 and 2009 Gross Profit (GP) at exceeded the Industry standard of 40% and outperformed competitors each year. In 2008 K&N’s Rudy’s chain units achieved a GP of 46.0% compared to the local competitor at 45%, the best competitor at 42% a...

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15.3.1 Financial performance

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