In 1993 Starkey Laboratories, a US based global hearing-aid manufacture, introduced soft tissue manipulation to reduce workplace injuries. The method, known as ‘rolfing’ (a mix of chiropractic-like massages and posture-straightening techniques), was trialled in one area on three employees who suffered carpal-tunnel and repetitive-stress injuries. After several sessions all reported their pain had subsided or disappeared and for one corrective surgery was cancelled. After an internal benchmar...

BPIR Categories

9.6.5 Manage workplace cleanliness, health & safety
14.2.4 Conduct best practice/ process benchmarking
9.10.1 Retain human capital
9.10.2 Analyse the impact of rewards/training/well-being
15.4.6 Work environment, health, safety, ergonomics

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