The Nestle Purina Pet Care Company (NPPCC), a US based pet food and care products manufacturer and winner of the 2010 Malcolm Baldrige National Quality Award (Manufacturing Sector), made workforce safety a number one priority and kept it top of mind by having it as the first metric reviewed on manufacturing status reports. NPPCC put in place comprehensive programmes that took a prevention-based approach by including training, communication of standards, measurement/feedback, reward and recogniti...
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