Due to process improvements for e-alerts the door-to-drug time for stroke patients at Charleston Area Medical Centre Health System (CAMC), a US hospital system and winner of the 2015 Baldrige National Quality Award, compared favourably to the American Heart Association benchmark for Hospitals with 751+ beds. In 2011, against the benchmark of 100 minutes CAMC…

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value
15.4.7 Employee efficiency/productivity performance
15.6.9 Delivery of products

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