A key measure of patient safety at St David’s Healthcare (SDH), a US hospital system and winner of the 2014 Baldrige National Quality Award, was the patient fall rate, calculated as the number of falls per 1,000 patient days. To address performance issues SDH standardized the initial fall risk assessment tool and instituted protocols for…

BPIR Categories

15.4.6 Work environment, health, safety, ergonomics
15.2.4 Service performance e.g. quality/delivery/value

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