Healthcare – Patient safety management at an award winning hospital system

A key measure of patient safety at St David’s Healthcare (SDH), a US hospital system and winner of the 2014 Baldrige National Quality Award, was the patient fall rate, calculated as the number of falls per 1,000 patient days. To address performance issues SDH standardized the initial fall risk assessment tool and instituted protocols for communicating high risk to all caregivers. Compared to the Hospital Corporation of America (HCA) top 10% rate of 2.44 falls per 1000 patient days, in 2014 SD...

BPIR Categories

15.4.6 Work environment, health, safety, ergonomics
15.2.4 Service performance e.g. quality/delivery/value