Sutter Davis Hospital (SDH), a US acute care hospital and winner of the 2013 Malcolm Baldrige National Quality Award, measured key processes and outcomes set to meet and exceed patient, customer and stakeholder requirements. Since 2010, SDH sustained top decile process performance in composite Centres for Medicare and Medicaid Services (CMS) Core Measures for acute myocardial infarction (AMI), congestive heart failure (HF), pneumonia (PNE), and the surgical care improvement project. Against the ...

BPIR Categories

15.2.4 Service performance e.g. quality/delivery/value

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