To measure Operating Room Prime Tine utilisation, St David’s Healthcare (SDH), a US hospital system and winner of the 2014 Baldrige National Quality Award, employed a web-based OR dashboard that contained several key process performance indicators for the day of surgery. One indicator reflected the percent of time that the first surgical case in the day started within specified time limits, another the percentage of available prime time that the OR is utilized, and a third the amount of time t...
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