Advocate Good Samaritan Hospital (GSAM) a US community hospital, fosters high performance through the establishment of stretch goals, a systematic review of results, holding associates accountable for goal achievement and a culture of challenging the status quo. During the Strategic Planning Process (SPP), the Executive team determined how to manage and organise the workforce to best meet challenges and achieve action plans. GSAM’s core competency, strategic challenges, and action plans were u...

BPIR Categories

9.5.1 Develop performance management approach
2.2.4 Formulate and review business unit strategy
9.4.1 Align employee & organisation development needs

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