In the late 1990's Prudential Financial Inc, a US provider of financial services and products created centralised centres of HR excellence and established HR as a strategic integrator. To keep its focus on value-added and consultative HR services the firm outsourced a range of HR services including transactional and high-volume functions such as accounts payable,…

BPIR Categories

9.1.3 Develop human resource strategy
2.4.2 Create and implement outsourcing strategy

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