Royal & SunAlliance Canada, a property and casualty insurance group, recognised that their key to success was to have the right group of employees with the right skill sets in the right positions. To ensure this the company instituted an annual assessment process focused on employee performance and potential. Performance categories scored and tracked included productivity, age ratios, performance management ratios, the number of new hires, and the amount of staff turnover. Revenue growth measure...

BPIR Categories

9.5.1 Develop performance management approach
9.5.3 Evaluate work for market value & internal equity

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