Human Capital Planning at JUMBO, a Singapore based seafood restaurant chain and winner of the 2015 SPRING Singapore Quality Award for People Excellence, began with Job Analysis and the building of an inventory of Job Description and Specifications. The second phase of entailed identifying external and internal factors that affected staffing decisions. The third phase was to forecast supply. HR Planners looked at both internal and external labour sources and assessed the company’s available hu...

BPIR Categories

9.3.1 Plan & forecast workforce requirements
9.1.1 Identify strategic demands on human resources

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