In 2008 the State of Michigan’s department of Civil Service (DCS) initiated a project to become more efficient and reduce costs within the HR function. The programme which was known as "HR Optimisation”, focussed on providing a single point of contact for state employees to obtain quick and consistent answers to the most common HR…

BPIR Categories

9.1.3 Develop human resource strategy
9.9.1 Develop Human Resource Information System
14.3.6 Provide ideas management & innovation processes

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