To address long-standing complaints that personnel administrators were treated as an afterthought or as an impediment to line management the City of Austin, a US municipal government, made HR Management (HRM) a strategic partner. As a consequence:
1. Specific human resource objectives were integrated into the overall strategic plan of the city.
2. The HRM office formulated a business plan which addresses issues such as turnover, recruitment goals, policy changes, training goals, and other items ...