The HR Planning Process at the Inland Revenue Authority of Singapore (IRAS), winner of the 2011 Singapore Business Excellence Award, was integrated with Strategic Planning, and HR goals and strategies, policies and plans were aligned with corporate directions. An HR Strategy Map depicted HR strategies and goals and these were translated into detailed action plans under each HR Strategic Function - workforce management, recruitment and selection, competency development, leadership development, ca...

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9.1.3 Develop human resource strategy

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